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You!
Account Balance/Transfer Funds?
Want to know your account balance or transfer funds? Skip the line by using our automated telephone banking service. Telephone Banking is FREE and is available 24/7.
Simply call (205) 752-1777 or (800) 478-1025 to get started.
Lost or Stolen Card?
To report a lost or stolen ATM, DEBIT, or CREDIT CARD please call the following numbers:
For ATM/DEBIT CARDS call 1-888-856-1720
For CREDIT CARDS call 1-888-856-1730
Give us a call*
For LOCAL call (205) 759-1595
For TOLL-FREE call (800) 225-0110
*Available Monday through Friday, 7:30 AM – 5:00 PM CST. Response time may vary based on call volume. (Closed 8:15 AM - 9:00 AM every Wednesday due to company-wide training)
Send us a text*
*Available Monday through Friday, 7:30 AM – 5:00 PM CST. Response time may vary based on call and text volume. (Closed 8:15 AM - 9:00 AM every Wednesday due to company-wide training)
Chat with us online*
Click the "Need Help?" button on the bottom right of the screen to start an online chat.
*Please note that Live Chat is only available Monday through Friday, 7:30 AM – 5:00 PM CST. Response time may vary based on call volume. (Closed 8:15 AM - 9:00 AM every Wednesday due to company-wide training)
*Alabama ONE E-mail Disclaimer: When visiting the Alabama ONE website or any web site and if you send e-mail, NEVER include non-public personal information such as account or social security number. This form of communication is generally not secure. Alabama One Credit Union does not recommend sending confidential information such as account numbers or social security numbers by e-mail due to potential loss of confidentiality. The information transmitted is intended only for the person or entity to which it is addressed. Any review, retransmission, dissemination, or taking of any action by persons or entities other than the intended recipient, is prohibited.
Enjoy free checking with free online account management
Enjoy free checking with free online account management, a mobile app, no minimum balance and an instant-issue debit card that gives you immediate purchasing power.